Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services and website. By accessing or using our website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our services.

1. Information We Collect

  • Personal Information: We may collect personal information you voluntarily provide, such as your name, email address, contact number, and other details when you create an account or contact us.
  • Device Information: We may collect device-specific information, including the IMEI and EID numbers, to facilitate eSIM activation.
  • Usage Information: We may collect data on your interactions with our website, such as pages visited, time spent on each page, and actions taken, to analyze website performance and improve user experience.

2. How We Use Your Information

  • eSIM Activation: We use the information you provide to facilitate eSIM activation and management on your device.
  • Improve User Experience: We may analyze collected data to understand user behavior and preferences, enabling us to improve our services and website.
  • Communication: We may use your contact details to respond to inquiries, provide support, and send important service-related updates.
  • Marketing: With your consent, we may use your email to send promotional offers, newsletters, and marketing materials. You can opt out of marketing communications at any time.

3. Data Security

  • Protection Measures: We implement security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
  • Data Encryption: Our website uses SSL encryption to secure data transmitted between your device and our servers.
  • Third-Party Partners: We may use trusted third-party providers to process your information and maintain security. These providers adhere to strict privacy standards.

4. Data Disclosure

  • Service Providers: We may share your information with third-party service providers for specific functions, such as payment processing, eSIM activation, or website analytics. These providers are contractually obligated to handle your data securely.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as court orders or government requests.

5. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies and tracking technologies to enhance user experience and gather usage data. You can control cookie settings through your browser.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13. If you believe a child has provided us with information without parental consent, please contact us, and we will promptly delete the data.

7. Changes to this Privacy Policy

  • Amendments: We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting.
  • Notification: We may notify you of significant changes to this policy via email or a prominent notice on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.

Thank you for trusting us with your information. We are committed to protecting your privacy and providing a secure experience.

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  • T-esim.us is the authorized distributor of T-Mobile eSIM in the United States. As an officially licensed distributor, we have full authorization to activate any plan or service under standard use conditions without any issues. If you have questions or encounter any issues with your service, our Help Center is available to assist you. Your satisfaction is our top priority, and we are committed to addressing any concerns you may have.

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